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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justino Escamilla

Justino Escamilla

July 25, 2024

5  out of  5
rating by Justino Escamilla
"Tengo seguro varios años, Marleny es bien amable y bien profesional. La recomiendo 100%."
We responded:
"¡Hola Justino! Muchas gracias por sus amables palabras y por confiar en nosotros durante tantos años. Estamos muy contentos de saber que Marleny ha sido amable y profesional con usted. ¡Le pasaré sus comentarios! Si necesita algo más, estamos aquí para ayudarle. - James Winter - State Farm Insurance Agent, St. James, NY"
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Zach

July 3, 2024

5  out of  5
rating by Zach
"Got the chance to work with Marleny and she was fantastic. She made the whole experience painless and personable."
We responded:
"Thank you, Zach! I'm glad Marleny provided you with a fantastic and painless experience. We strive to make every interaction personable and smooth for our valued customers. If you ever need assistance in the future, feel free to reach out to our office. - James Winter - State Farm Insurance Agent, St. James, NY"
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james lee

June 19, 2024

5  out of  5
rating by james lee
"seamlessly quick and easy"
We responded:
"James, it is wonderful to hear that your experience with us was smooth and hassle-free! Providing efficient service is a top priority for our team, and we truly appreciate your positive feedback. If you ever need assistance in the future, please feel free to reach out. Thank you for choosing our office! - James Winter - State Farm Insurance Agent, St. James, NY"
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sergio pineda

March 16, 2024

5  out of  5
rating by sergio pineda
"Have had my policies with agency 14 years, Marleny is complete pleasure . She not only handles my personal but my commercial policies . Recommend her 100%"
We responded:
"Sergio, we appreciate your loyalty over the past 14 years! Marleny is indeed a fantastic member of our team, and we're delighted to hear that she has been able to provide exceptional service for both your personal and commercial policies. We appreciate your recommendation and look forward to continuing to serve you for many more years to come!"
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Maria Lane

March 15, 2024

5  out of  5
rating by Maria Lane
"I have always enjoyed the amazing work and professionalism The James Winter State Farm crew have given me. I feel very valued and know i can always count oh them for an amazing service. Quick response and always doing everything posible to help me on my needs. I especially want to name Marlene, Chrissy and Sarah for always following up and responding to me . Thank you so much for your amazing help guys. Love you all. Maria"
We responded:
"Thank you so much, Maria, for your kind words and shoutout to Marlene, Chrissy, and Sarah! We're thrilled to hear that you've had such a positive experience with our team. Providing excellent service and being there for our customers like you is always our top priority. We truly appreciate your trust in us and look forward to continuing to assist you with all your insurance needs. Thanks again for your loyalty and support!"
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Elmer Valladares

February 26, 2024

5  out of  5
rating by Elmer Valladares
"Marleny is my agent , she is awesome . Explains insurance in details ."
We responded:
"Hi, Elmer! Thank you for the praise for Marleny! She is a vital part of the team."
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Jimmy Miranda P.

February 10, 2024

5  out of  5
rating by Jimmy Miranda P.
"One of the most pleasant ways to be able to carry out this process of obtaining insurance, I agree that it is with Agent Marleny Bonilla, she has a great knowledge of what she does and the kind attention she provides I will not find her anywhere else. I recommend it for sure, ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Jimmy, we’re glad to hear how Marleny was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
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Diana Rubio

January 29, 2024

5  out of  5
rating by Diana Rubio
"Marleny is the best she has helped me for years"
We responded:
"Diana, thank you for the positive review. Marleny is a fantastic part of the team!"
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Theodore Beckford

January 10, 2024

5  out of  5
rating by Theodore Beckford
"100% recommend them- Marleny my insurance representative is great . Call and ask for her she is very knowledgeable and helpful."
We responded:
"Theodore, thank you for taking the time to leave us a review! Marleny is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs."
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Domingo Hernandez

January 6, 2024

5  out of  5
rating by Domingo Hernandez
"I have had my insurance with them for almost 12 years and my insurance rep Marleny is the best. Definitely call and speak to her she knows what she is doing."
We responded:
"Thank you, Domingo, for your positive feedback and for acknowledging the excellent assistance from Marleny! We greatly value your support and feedback. We look forward to continuing to serve your insurance needs!"
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Jose Paul Chacha Jara

January 3, 2024

5  out of  5
rating by Jose Paul Chacha Jara
"100% los recommending, Marleny es muy amable y realmente hace que El processo sea super facil."
We responded:
"Jose, thank you for the outstanding review! We appreciate the shoutout for Marleny, who cares a lot about our customers."
Profile photo of Adan Nicolas

Adan Nicolas

December 7, 2023

5  out of  5
rating by Adan Nicolas
"Marleny fue muy amigable y profesional al responder mis preguntas, me ayudo a hacer más fácil y rápido con el proceso  de  state farm. 100% recomendable."
We responded:
"Gracias por la reseña excepcional, Adan! Estamos muy contentos de que haya tenido una gran experiencia con Marleny. Estamos felices de tenerlo como parte de la familia de State Farm!"
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Michael Capriola

December 2, 2023

5  out of  5
rating by Michael Capriola
"Simply put. The best"
We responded:
"Michael, thank you so much for the kind words!"
Profile photo of Madalina Vlase

Madalina Vlase

November 21, 2023

5  out of  5
rating by Madalina Vlase
"I received my renewal documents for my homeowner insurance and the premium went up more than 20% when I decided to look for a different company. I went to the State Farm office on Lake Ave and I met Yohanna who was pleasant, professional and very helpful.She was very patient, we went over each policy and I was very happy to get better coverage for the homeowner and saving on the car insurance. Thank you, Yohanna!"
We responded:
"Madalina, thank you for the outstanding review! We are thrilled to hear about your satisfaction with our service. We are so happy that Yohanna was able to help your acquire a new home and auto insurance policy through our office. We truly value your business and look forward to continuing to serve you!"
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Luis Andrade

October 20, 2023

5  out of  5
rating by Luis Andrade
"Ya llevo varios años con esta agencia , Marleny siempre me ayuda y es un placer lidiar con ella ."
We responded:
"Luis, thank you! Your positive feedback means a lot to us. Marleny is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance needs. "
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Carlos Ortega

September 28, 2023

5  out of  5
rating by Carlos Ortega
"Les doy un 5 estrella porque Marleny siempre me atiende con amabilidad y super profesional Se Los recomiendo 100%"
We responded:
"Thank you for the five-stars, Carlos! Marleny is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. "
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Susan Robinson

September 5, 2023

5  out of  5
rating by Susan Robinson
"Have been a customer for a while by recommendation. Never regret switching to State Farm. Professional and courteous, my agent Mar @the St. James, L.I. office."
We responded:
"Susan, we appreciate your continued trust as a recommended customer and value your decision to choose James Winter State Farm in St. James, NY. Our Office Manager, Marleny, consistently delivers professional and courteous service to all of our customers, and we are lucky to have her on our team. Thank you for trusting us with your insurance needs!"
Profile photo of Felix Flores

Felix Flores

August 28, 2023

5  out of  5
rating by Felix Flores
"Tengo varios años con esta agencia , Marleny es súper profesional y ayuda en español se asegura que uno entendió de principio a fin."
We responded:
"¡Gracias por su reseña excepcional, Felix! Marleny es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro."
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sasas sasasa

August 21, 2023

5  out of  5
rating by sasas sasasa
"Tang varios años con mi Agente Marleny . Ell a es muy profesional y eficiente . La recoomiendo 100%"
We responded:
"Hola, gracias por compartir tu experiencia con Marleny! Ella es una gran parte de nuestro equipo y nos alegra saber que brindó un gran servicio. Gracias por ser parte de nuestra familia de State Farm."
Profile photo of Joseph Szalay

Joseph Szalay

August 5, 2023

5  out of  5
rating by Joseph Szalay
"We've been long time clients of LeeAnn's, insuring 7 different cars over the past decade, as well as our home. The client service here is unmatched. Any time we've had an issue, we were able to resolve it instantaneously through this great team. Both Dawn and LeeAnn are incredibly attentive and thoughtful. They proactively provide ideas on how to save money and get the best coverage based on my individual needs. This is truly a top class team."
We responded:
"Joseph, we truly appreciate your loyalty as a longstanding client, entrusting us with insuring multiple vehicles and your home throughout the past decade. I’m thrilled to hear that our team's commitment to attentive service has consistently led to swift resolutions of any issues you've encountered. Dawn and Lee Ann's proactive guidance, unique to your specific needs, can ensure comprehensive coverage and cost-effective solutions. Your ongoing support reflects the caliber of service we strive to provide, and we eagerly anticipate the opportunity to continue meeting your insurance needs in the years ahead."
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Daisy Estrada

June 21, 2023

5  out of  5
rating by Daisy Estrada
"Soy Clienta de ellos..desde hace muchos Ańos..Me encanta la Atencion...Especialmente de Marlene..Pq ella habla Espańol y te resuelve inmediatamente cualquier problema...Sin muchas veces tu tener que ir a la Oficina...Los recomiendo"
We responded:
"¡Nos encanta ver reseñas como esta! Gracias Daisy, por tomarse el tiempo para contarnos su experiencia con Marleny. ¡Esperamos poder ayudarla a satisfacer sus necesidades de seguro en los próximos años!"
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T.P.

June 6, 2023

5  out of  5
rating by T.P.
"Always friendly professional quick service"
We responded:
"Thank you for your kind words, T.P.! We strive to provide consistently friendly, professional, and efficient service to all our customers. Reach out to us if you ever need anything!"
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duvid .hakohen

May 22, 2023

5  out of  5
rating by duvid .hakohen
"The best there is from service to price etc.etc."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Nelson Portillo

May 16, 2023

5  out of  5
rating by Nelson Portillo
"Marline muy buena persona Amable The best"
We responded:
"¡Nelson, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante."
Profile photo of Lidia Mejia

Lidia Mejia

April 20, 2023

5  out of  5
rating by Lidia Mejia
"I have been a a client for over 10 years . This agency has been great to me . Marleny has been helping me with my insurance and is a complete pleasure."
We responded:
"Lidia, we’re so glad to hear how Marleny has been helping you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she has been able to assist you. Thank you for choosing us as your insurance provider!"