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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Morales

March 25, 2025

5  out of  5
rating by Frank Morales
"I’ve received great customer service from Yohanna!"
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Melissa Bercian

March 25, 2025

5  out of  5
rating by Melissa Bercian
"I recently had the pleasure of working with Marleny and I couldn’t be more impressed with the service I received. From the moment I reached out, she made the entire process so easy and stress-free. Marleny took the time to explain all my options and answered all of my questions with patience and professionalism. I felt like I was truly being taken care of, and I walked away confident in my insurance choices. Highly recommend Marleny to anyone looking for an agent who genuinely cares about their clients."
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Clay Burt

March 18, 2025

5  out of  5
rating by Clay Burt
"Great people. Incredibly competent and personable. Pleasure doing business with them. A rare thing these days!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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romulo Sanchez

March 18, 2025

5  out of  5
rating by romulo Sanchez
"Best Agency, Marleny is the best . 100% recommended 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Agustin Aguilar

March 18, 2025

5  out of  5
rating by Agustin Aguilar
"Marleny Bonilla is and will be the best representative. Her profesionalism shows me that as a customer I made the best decision to move over to State Farm. Marleny is always ready to answer my questions and give advises on any situation indeed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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J F

March 17, 2025

5  out of  5
rating by J F
"I’ve been with James Winter for 25 years. He and his staff are professional, prompt, and helpful whenever I need them. Marleny the office manger is excellent! I’ve never had an issue. They insure me everything from business insurance, car insurance, home owners and umbrella insurance. Can’t say enough good things!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeffrey Broder

March 7, 2025

5  out of  5
rating by Jeffrey Broder
"I had a great insurance check up with Johanna"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Neville Roberts

March 7, 2025

4  out of  5
rating by Neville Roberts
"The level of service that I received from Yohanna was Excellent and everything was explained in detail, and I was more satisfying"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Roberto Reyes

March 6, 2025

5  out of  5
rating by Roberto Reyes
"Buena experiencia 👍🙏"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jammarr Alexander

March 6, 2025

5  out of  5
rating by Jammarr Alexander
"Yohanna has been great! She has made my transition to State Farm easy! She very knowledgeable and listens to any of my concerns. My experience with the Winter agency has been 10 out of 10!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gilberto Boch

January 24, 2025

5  out of  5
rating by Gilberto Boch
"Marleny fue un placer ,me explico todo y me ayudo entender mi cobertura. 100% recomendada"
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Pamela Freeman

October 15, 2024

5  out of  5
rating by Pamela Freeman
"Yohanna is an excellent representative. She was attentive, thorough and knowledgeable. I spoke with at least 2 other representatives from other companies and there really was no comparison. Yohanna was able to expedite everything in a reasonable time period. Well done Yohanna."
We responded:
"Pamela, thank you for your wonderful review! I'm glad to hear that Yohanna provided you with attentive, thorough, and knowledgeable service. It's great that she was able to expedite everything efficiently. We appreciate your feedback and are grateful to have Yohanna on our team. If you need any further assistance, please don't hesitate to reach out. - James Winter - State Farm Insurance Agent, St. James, NY"
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Justino Escamilla

July 25, 2024

5  out of  5
rating by Justino Escamilla
"Tengo seguro varios años, Marleny es bien amable y bien profesional. La recomiendo 100%."
We responded:
"¡Hola Justino! Muchas gracias por sus amables palabras y por confiar en nosotros durante tantos años. Estamos muy contentos de saber que Marleny ha sido amable y profesional con usted. ¡Le pasaré sus comentarios! Si necesita algo más, estamos aquí para ayudarle. - James Winter - State Farm Insurance Agent, St. James, NY"
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Zach

July 3, 2024

5  out of  5
rating by Zach
"Got the chance to work with Marleny and she was fantastic. She made the whole experience painless and personable."
We responded:
"Thank you, Zach! I'm glad Marleny provided you with a fantastic and painless experience. We strive to make every interaction personable and smooth for our valued customers. If you ever need assistance in the future, feel free to reach out to our office. - James Winter - State Farm Insurance Agent, St. James, NY"
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james lee

June 19, 2024

5  out of  5
rating by james lee
"seamlessly quick and easy"
We responded:
"James, it is wonderful to hear that your experience with us was smooth and hassle-free! Providing efficient service is a top priority for our team, and we truly appreciate your positive feedback. If you ever need assistance in the future, please feel free to reach out. Thank you for choosing our office! - James Winter - State Farm Insurance Agent, St. James, NY"
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sergio pineda

March 16, 2024

5  out of  5
rating by sergio pineda
"Have had my policies with agency 14 years, Marleny is complete pleasure . She not only handles my personal but my commercial policies . Recommend her 100%"
We responded:
"Sergio, we appreciate your loyalty over the past 14 years! Marleny is indeed a fantastic member of our team, and we're delighted to hear that she has been able to provide exceptional service for both your personal and commercial policies. We appreciate your recommendation and look forward to continuing to serve you for many more years to come!"
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Maria Lane

March 15, 2024

5  out of  5
rating by Maria Lane
"I have always enjoyed the amazing work and professionalism The James Winter State Farm crew have given me. I feel very valued and know i can always count oh them for an amazing service. Quick response and always doing everything posible to help me on my needs. I especially want to name Marlene, Chrissy and Sarah for always following up and responding to me . Thank you so much for your amazing help guys. Love you all. Maria"
We responded:
"Thank you so much, Maria, for your kind words and shoutout to Marlene, Chrissy, and Sarah! We're thrilled to hear that you've had such a positive experience with our team. Providing excellent service and being there for our customers like you is always our top priority. We truly appreciate your trust in us and look forward to continuing to assist you with all your insurance needs. Thanks again for your loyalty and support!"
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Elmer Valladares

February 26, 2024

5  out of  5
rating by Elmer Valladares
"Marleny is my agent , she is awesome . Explains insurance in details ."
We responded:
"Hi, Elmer! Thank you for the praise for Marleny! She is a vital part of the team."
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Jimmy Miranda

February 10, 2024

5  out of  5
rating by Jimmy Miranda
"One of the most pleasant ways to be able to carry out this process of obtaining insurance, I agree that it is with Agent Marleny Bonilla, she has a great knowledge of what she does and the kind attention she provides I will not find her anywhere else. I recommend it for sure, ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Jimmy, we’re glad to hear how Marleny was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
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Diana Rubio

January 29, 2024

5  out of  5
rating by Diana Rubio
"Marleny is the best she has helped me for years"
We responded:
"Diana, thank you for the positive review. Marleny is a fantastic part of the team!"
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Theodore Beckford

January 10, 2024

5  out of  5
rating by Theodore Beckford
"100% recommend them- Marleny my insurance representative is great . Call and ask for her she is very knowledgeable and helpful."
We responded:
"Theodore, thank you for taking the time to leave us a review! Marleny is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs."
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Domingo Hernandez

January 6, 2024

5  out of  5
rating by Domingo Hernandez
"I have had my insurance with them for almost 12 years and my insurance rep Marleny is the best. Definitely call and speak to her she knows what she is doing."
We responded:
"Thank you, Domingo, for your positive feedback and for acknowledging the excellent assistance from Marleny! We greatly value your support and feedback. We look forward to continuing to serve your insurance needs!"
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Jose Paul Chacha Jara

January 3, 2024

5  out of  5
rating by Jose Paul Chacha Jara
"100% los recommending, Marleny es muy amable y realmente hace que El processo sea super facil."
We responded:
"Jose, thank you for the outstanding review! We appreciate the shoutout for Marleny, who cares a lot about our customers."
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Adan Nicolas

December 7, 2023

5  out of  5
rating by Adan Nicolas
"Marleny fue muy amigable y profesional al responder mis preguntas, me ayudo a hacer más fácil y rápido con el proceso  de  state farm. 100% recomendable."
We responded:
"Gracias por la reseña excepcional, Adan! Estamos muy contentos de que haya tenido una gran experiencia con Marleny. Estamos felices de tenerlo como parte de la familia de State Farm!"
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Michael Capriola

December 2, 2023

5  out of  5
rating by Michael Capriola
"Simply put. The best"
We responded:
"Michael, thank you so much for the kind words!"