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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Manny

March 27, 2026

5  out of  5
rating by Manny
"Jennette is super helpful and attentive. She walked me through the insurance process and explained everything clearly. I would recommended to friends and family."
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Luis Efren Martinez

March 27, 2026

5  out of  5
rating by Luis Efren Martinez
"Been with then many years. Marleny is a pleasure and very knowledgeable."
We responded:
"Wow, thank you for the 5-star review, Luis! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Laurence Poykayil

March 26, 2026

5  out of  5
rating by Laurence Poykayil
"I’ve had my personal and Commerical insurances through James Winters office. They have been a great in servicing my needs. The staff is always attentive and quick to take care of my business requirements. Marleny has been a great team member. I highly recommend them for your insurance needs"
We responded:
"Thank you for the 5-star review, Laurence! Here on State Farm Agent James Winter’s Team, we are proud to serve our community and appreciate your recognition. "
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Pablo Acosta

March 16, 2026

5  out of  5
rating by Pablo Acosta
"Marlene is an amazing insurance agent."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Anthony Dixon

March 13, 2026

5  out of  5
rating by Anthony Dixon
"I’ve been working with State Farm Insurance Agent James Winter for many many years for my commercial box truck insurance, and they’ve always been excellent to deal with. The office is professional, responsive, and very helpful whenever I have questions or need anything updated. A special shoutout to Marleny in the office. Marleny is always friendly, knowledgeable, and quick to help. It’s great to work with a team that makes insurance simple and stress-free. If you’re looking for reliable insurance and great customer service, I highly recommend James Winter and his team at State Farm."
We responded:
"Thank you for taking the time to leave such a great review, Anthony. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Steven calvello

March 12, 2026

5  out of  5
rating by Steven calvello
"Marleny was extremely helpful and pushed this process through very fast. Very efficient and it shows she cares about her clients!"
We responded:
"Thanks so much for the amazing review, Steven! We really appreciate your support here in St James . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kara Smith

March 11, 2026

5  out of  5
rating by Kara Smith
"I am so happy with my new agent… Marleny is amazing!! I’m saving and got the best service! Highly recommend calling!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alison Madill

March 9, 2026

5  out of  5
rating by Alison Madill
"I cant tell you how responsive and pro-customer Marleny and her team is. She has worked to consistently get me the lowest rate possible while providing impeccable service. James and his team provide the human touch element that is missing from the insurance industry these days. As a NYC resident, this kind of bespoke, tailored interaction is rarely seen anymore. Thank you James, Marleny and team!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Winter’s Team. "
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Jonathan Flores

February 25, 2026

5  out of  5
rating by Jonathan Flores
"Marleny was excellent she was super helpful got me a free quote and helped switch me over to State Farm her customer service was a 10/10"
We responded:
"We are grateful for your 5-star review, Jonathan! Thanks for taking a moment to share your positive rating of State Farm Agent James Winter’s Team here in St James . "
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Jennifer Robles

December 4, 2025

5  out of  5
rating by Jennifer Robles
"Marleny was a pleasure to deal with she was very helpful friendly & genuine. She explained everything to me in detail & answered all my questions patiently the entire process went very smooth & stress free. Marlenys professionalism & customer service was outstanding 100% recommend Thank you for helping me & making the process so easy - Jennifer Robles"
We responded:
"Thank you so much for your positive words about Marleny! "
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Sophia Ricketts

November 25, 2025

5  out of  5
rating by Sophia Ricketts
"James Winter Agency, I have the opportunity and pleasure of working with Mr. Winter for over 10 Years. Love a Company that Puts Family and Staff First. Knowing this, Clients Needs and Concerns always met. Truly very knowledgeable and his Team is Always Super Polite and Friendly to assist with any questions. I Highly recommend James Winter Agency for All Insurance Needs."
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Thomas Ryan

November 13, 2025

5  out of  5
rating by Thomas Ryan
"I had the please of being referred to Mr. Winter by a trusted friend. Straightforward, easy process. Appreciate the professionalism and the communication with quick process on their part! Thank you Jimmy for taking care of my car insurance needs when I needed it going through purchasing a new car. The knowledge and guidance was appreciated. Definitely give them a call."
We responded:
"Thank you for the kind words Thomas, we appreciate your business!"
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d kuchmak

November 10, 2025

5  out of  5
rating by d kuchmak
"Worked with Marleny Bonilla for years. She is very detailed oriented. Thank you again."
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Jean Julca

October 30, 2025

5  out of  5
rating by Jean Julca
"I had an outstanding experience working with Marleny at State Farm. From the very first interaction, she was incredibly professional, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. Marleny took the time to explain all my options in a clear, easy-to-understand way and made sure I felt confident in my decisions. What really stood out was her attention to detail and responsiveness — anytime I had a question or needed clarification, Marleny was quick to respond and went above and beyond to assist me. It’s rare to find someone who combines great customer service with such a personal touch, and she truly exceeded my expectations. I highly recommend Marleny and the entire State Farm team for anyone looking for dependable, friendly, and professional insurance support. Thank you for making the process so smooth and stress-free! — Jean Julca"
We responded:
"Thank you for taking the time to share your thoughts and your kind words about Marleny! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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cesar julca

October 30, 2025

5  out of  5
rating by cesar julca
"Marleny is a pleasure to deal with always so helpful recommend 100%"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Héctor Aldag

October 14, 2025

5  out of  5
rating by Héctor Aldag
"100% recommended , Marleny is always so helpful and very knowledgeable."
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Matt Giraldo

October 10, 2025

5  out of  5
rating by Matt Giraldo
"Merlene was amazing, perfectly speak Spanish helped my family and made sure to respond quickly. Highly recommend her!"
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loretta baird

July 17, 2025

5  out of  5
rating by loretta baird
"I have nothing but great things to say about the James winter state farm. Every time I call , they answer my questions with friendliness and they actually care . Zach went out of his way to help me when I got my new car. They make it less stressful and take the time. Thank you ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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TERESA Farfan

April 9, 2025

5  out of  5
rating by TERESA Farfan
"100% recomiendo a Marleny"
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Rene Umana

April 1, 2025

5  out of  5
rating by Rene Umana
"100% recomendable. Marleny bien amable y siempre me ayuda con cualquier pregunta o duda que tenga !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Morales

March 25, 2025

5  out of  5
rating by Frank Morales
"I’ve received great customer service from Yohanna!"
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Melissa Bercian

March 25, 2025

5  out of  5
rating by Melissa Bercian
"I recently had the pleasure of working with Marleny and I couldn’t be more impressed with the service I received. From the moment I reached out, she made the entire process so easy and stress-free. Marleny took the time to explain all my options and answered all of my questions with patience and professionalism. I felt like I was truly being taken care of, and I walked away confident in my insurance choices. Highly recommend Marleny to anyone looking for an agent who genuinely cares about their clients."
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Clay Burt

March 18, 2025

5  out of  5
rating by Clay Burt
"Great people. Incredibly competent and personable. Pleasure doing business with them. A rare thing these days!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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romulo Sanchez

March 18, 2025

5  out of  5
rating by romulo Sanchez
"Best Agency, Marleny is the best . 100% recommended 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Agustin Aguilar

March 18, 2025

5  out of  5
rating by Agustin Aguilar
"Marleny Bonilla is and will be the best representative. Her profesionalism shows me that as a customer I made the best decision to move over to State Farm. Marleny is always ready to answer my questions and give advises on any situation indeed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."