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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Robles

December 4, 2025

5  out of  5
rating by Jennifer Robles
"Marleny was a pleasure to deal with she was very helpful friendly & genuine. She explained everything to me in detail & answered all my questions patiently the entire process went very smooth & stress free. Marlenys professionalism & customer service was outstanding 100% recommend Thank you for helping me & making the process so easy - Jennifer Robles"
We responded:
"Thank you so much for your positive words about Marleny! "
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Sophia Ricketts

November 25, 2025

5  out of  5
rating by Sophia Ricketts
"James Winter Agency, I have the opportunity and pleasure of working with Mr. Winter for over 10 Years. Love a Company that Puts Family and Staff First. Knowing this, Clients Needs and Concerns always met. Truly very knowledgeable and his Team is Always Super Polite and Friendly to assist with any questions. I Highly recommend James Winter Agency for All Insurance Needs."
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Thomas Ryan

November 13, 2025

5  out of  5
rating by Thomas Ryan
"I had the please of being referred to Mr. Winter by a trusted friend. Straightforward, easy process. Appreciate the professionalism and the communication with quick process on their part! Thank you Jimmy for taking care of my car insurance needs when I needed it going through purchasing a new car. The knowledge and guidance was appreciated. Definitely give them a call."
We responded:
"Thank you for the kind words Thomas, we appreciate your business!"
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d kuchmak

November 10, 2025

5  out of  5
rating by d kuchmak
"Worked with Marleny Bonilla for years. She is very detailed oriented. Thank you again."
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Jean Julca

October 30, 2025

5  out of  5
rating by Jean Julca
"I had an outstanding experience working with Marleny at State Farm. From the very first interaction, she was incredibly professional, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. Marleny took the time to explain all my options in a clear, easy-to-understand way and made sure I felt confident in my decisions. What really stood out was her attention to detail and responsiveness — anytime I had a question or needed clarification, Marleny was quick to respond and went above and beyond to assist me. It’s rare to find someone who combines great customer service with such a personal touch, and she truly exceeded my expectations. I highly recommend Marleny and the entire State Farm team for anyone looking for dependable, friendly, and professional insurance support. Thank you for making the process so smooth and stress-free! — Jean Julca"
We responded:
"Thank you for taking the time to share your thoughts and your kind words about Marleny! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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cesar julca

October 30, 2025

5  out of  5
rating by cesar julca
"Marleny is a pleasure to deal with always so helpful recommend 100%"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Héctor Aldag

October 14, 2025

5  out of  5
rating by Héctor Aldag
"100% recommended , Marleny is always so helpful and very knowledgeable."
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Matt Giraldo

October 10, 2025

5  out of  5
rating by Matt Giraldo
"Merlene was amazing, perfectly speak Spanish helped my family and made sure to respond quickly. Highly recommend her!"
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loretta baird

July 17, 2025

5  out of  5
rating by loretta baird
"I have nothing but great things to say about the James winter state farm. Every time I call , they answer my questions with friendliness and they actually care . Zach went out of his way to help me when I got my new car. They make it less stressful and take the time. Thank you ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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TERESA Farfan

April 9, 2025

5  out of  5
rating by TERESA Farfan
"100% recomiendo a Marleny"
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Rene Umana

April 1, 2025

5  out of  5
rating by Rene Umana
"100% recomendable. Marleny bien amable y siempre me ayuda con cualquier pregunta o duda que tenga !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Morales

March 25, 2025

5  out of  5
rating by Frank Morales
"I’ve received great customer service from Yohanna!"
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Melissa Bercian

March 25, 2025

5  out of  5
rating by Melissa Bercian
"I recently had the pleasure of working with Marleny and I couldn’t be more impressed with the service I received. From the moment I reached out, she made the entire process so easy and stress-free. Marleny took the time to explain all my options and answered all of my questions with patience and professionalism. I felt like I was truly being taken care of, and I walked away confident in my insurance choices. Highly recommend Marleny to anyone looking for an agent who genuinely cares about their clients."
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Clay Burt

March 18, 2025

5  out of  5
rating by Clay Burt
"Great people. Incredibly competent and personable. Pleasure doing business with them. A rare thing these days!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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romulo Sanchez

March 18, 2025

5  out of  5
rating by romulo Sanchez
"Best Agency, Marleny is the best . 100% recommended 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Agustin Aguilar

March 18, 2025

5  out of  5
rating by Agustin Aguilar
"Marleny Bonilla is and will be the best representative. Her profesionalism shows me that as a customer I made the best decision to move over to State Farm. Marleny is always ready to answer my questions and give advises on any situation indeed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeffrey Broder

March 7, 2025

5  out of  5
rating by Jeffrey Broder
"I had a great insurance check up with Johanna"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Neville Roberts

March 7, 2025

4  out of  5
rating by Neville Roberts
"The level of service that I received from Yohanna was Excellent and everything was explained in detail, and I was more satisfying"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Roberto Reyes

March 6, 2025

5  out of  5
rating by Roberto Reyes
"Buena experiencia 👍🙏"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jammarr Alexander

March 6, 2025

5  out of  5
rating by Jammarr Alexander
"Yohanna has been great! She has made my transition to State Farm easy! She very knowledgeable and listens to any of my concerns. My experience with the Winter agency has been 10 out of 10!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gilberto Boch

January 24, 2025

5  out of  5
rating by Gilberto Boch
"Marleny fue un placer ,me explico todo y me ayudo entender mi cobertura. 100% recomendada"
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Pamela Freeman

October 15, 2024

5  out of  5
rating by Pamela Freeman
"Yohanna is an excellent representative. She was attentive, thorough and knowledgeable. I spoke with at least 2 other representatives from other companies and there really was no comparison. Yohanna was able to expedite everything in a reasonable time period. Well done Yohanna."
We responded:
"Pamela, thank you for your wonderful review! I'm glad to hear that Yohanna provided you with attentive, thorough, and knowledgeable service. It's great that she was able to expedite everything efficiently. We appreciate your feedback and are grateful to have Yohanna on our team. If you need any further assistance, please don't hesitate to reach out. - James Winter - State Farm Insurance Agent, St. James, NY"
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Justino Escamilla

July 25, 2024

5  out of  5
rating by Justino Escamilla
"Tengo seguro varios años, Marleny es bien amable y bien profesional. La recomiendo 100%."
We responded:
"¡Hola Justino! Muchas gracias por sus amables palabras y por confiar en nosotros durante tantos años. Estamos muy contentos de saber que Marleny ha sido amable y profesional con usted. ¡Le pasaré sus comentarios! Si necesita algo más, estamos aquí para ayudarle. - James Winter - State Farm Insurance Agent, St. James, NY"
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Zach

July 3, 2024

5  out of  5
rating by Zach
"Got the chance to work with Marleny and she was fantastic. She made the whole experience painless and personable."
We responded:
"Thank you, Zach! I'm glad Marleny provided you with a fantastic and painless experience. We strive to make every interaction personable and smooth for our valued customers. If you ever need assistance in the future, feel free to reach out to our office. - James Winter - State Farm Insurance Agent, St. James, NY"
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james lee

June 19, 2024

5  out of  5
rating by james lee
"seamlessly quick and easy"
We responded:
"James, it is wonderful to hear that your experience with us was smooth and hassle-free! Providing efficient service is a top priority for our team, and we truly appreciate your positive feedback. If you ever need assistance in the future, please feel free to reach out. Thank you for choosing our office! - James Winter - State Farm Insurance Agent, St. James, NY"